Adding the HRSA.gov website as a trusted website in Internet Explorer 11 will prevent any potential browser issues you may face while working in the HRSA EHBs.
How do I add HRSA.gov as a Trusted Site in Internet Explorer 11?
|1||Navigate to the EHBs login page while in Internet Explorer 11|
|2||In the Internet Explorer top navigation menu, click Tools.|
|3||Once the drop-down menu opens, navigate and click on Internet Options.|
|4||Navigate and click on the Security tab.|
|5||In the “Select a zone or change security settings” box, click Trusted Sites, and then click the Sites button to open the Trusted Sites window.|
|6||In the “Add this Web site to the zone” box, verify that the “https://grants.hrsa.gov” website is being displayed. Before clicking the Add button, manually change "grants" to " * " in the web-address, so that “https://*.hrsa.gov” is displayed as the website you are adding to the list of trusted websites.|
|7||Click the Close button to return to the Internet Options window.|
|8||Once on the Internet Options window, click the OK button to accept the changes and return to Internet Explorer.|
HRSA Contact Center
For any EHBs related assistance, contact the HRSA Contact Center by calling Toll Free: (877) Go4-HRSA; (877) 464-4772 or submitting a ticket here: http://www.hrsa.gov/about/contact/ehbhelp.aspx