Overview |
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To enhance EHBs’ security, Applicants, Grantees, Service Providers, Consultants, and Technical Analysts will use Login.gov and two-factor authentication when logging into the EHBs starting May 26, 2023. |
About XMS and Login.gov |
XMS (External User Management System) is an access management solution for a set of Credential Service Providers (CSPs) such as Login.gov. You will see XMS pages as you go through the login process, and sign an annual agreement with XMS. Login.gov is a Credential Service Provider used by government agencies which allows users to have a set of credentials to access multiple government resources across agencies. It uses the latest security standards to enable logging in with 2-factor authentication. That is, a user will need a password and another authentication method to access a government resource like HRSA Electronic Handbooks (EHBs), thus keeping sensitive information safe. Login.gov manages the primary authentication credentials and two-factor authentication. |
Help Desk Support |
For assistance with your EHBs account, please contact the EHBs Help Desk at 877-464-4772. For assistance with your Login.gov account, please contact the Login.gov Help Center. |
Help Pages |
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The following help pages walk through creating a Login.gov account, logging into the EHBs, and frequently asked questions about the login process: |