EHBs Login Process Overview for External User

XMS (External User Management System) is an access management solution for a set of Credential Service Providers (CSPs) such as Login.gov and ID.me. You will see XMS pages as you go through the login process, and sign an annual agreement with XMS.

IAL2 (Identity Assurance Level 2) is a federally defined standard (NIST SP 800-63-3) that requires users to prove their identity with high confidence, typically by submitting a government photo ID and a selfie.

Login.gov and ID.me are Credential Service Providers used by government agencies which allow users to complete a one-time verification of their identities and have a set of credentials to access multiple government resources across agencies and provide identity verification services. It uses the latest security standards to enable logging in with 2-factor authentication. That is, a user will need a password and another authentication method to access a government resource like HRSA Electronic Handbooks (EHBs), thus keeping sensitive information safe. 

Login.gov and ID.me manage the primary authentication credentials, identity verification and two-factor authentication.

For assistance with your EHBs account, please contact the EHBs Help Desk at 877-464-4772.

For assistance with your Login.gov account, please contact the Login.gov Help Center.

For assistance with your ID.me account, please contact the ID.me Help Center.

The following help pages walk through creating a Login.gov or ID.me account, completing the identity verification process, logging into the EHBs, and frequently asked questions about the login process:

• • EHBs Login Process - Login.gov and ID.me
  • Registration and User Accounts FAQs
  • Logging into the EHBs
  • EHBs Login Process FAQs
  • Identity Verification FAQs
  • Video - EHBs Login Process