To enhance EHBs’ security, Applicants, Grantees, Service Providers, Consultants, and Technical Analysts will use Login.gov and two-factor authentication when logging into the EHBs starting May 26, 2023.
About XMS and Login.gov
XMS (External User Management System) is an access management solution for a set of Credential Service Providers (CSPs) such as Login.gov. You will see XMS pages as you go through the login process, and sign an annual agreement with XMS.
Login.gov is a Credential Service Provider used by government agencies which allows users to have a set of credentials to access multiple government resources across agencies. It uses the latest security standards to enable logging in with 2-factor authentication. That is, a user will need a password and another authentication method to access a government resource like HRSA Electronic Handbooks (EHBs), thus keeping sensitive information safe.
Login.gov manages the primary authentication credentials and two-factor authentication.
Help Desk Support
For assistance with your EHBs account, please contact the EHBs Help Desk at 877-464-4772.
For assistance with your Login.gov account, please contact the Login.gov Help Center.