Logging into the EHBs

EHBs Login Process Overview
To enhance EHBs’ security, Applicants, Grantees, Service Providers, Consultants, and Technical Analysts will use an identity verified Login.gov or ID.me account and two-factor authentication when logging into the EHBs starting August 28, 2025.
About XMS, IAL2, Login.gov & ID.me
XMS (External User Management System) is an access management solution for a set of Credential Service Providers (CSPs) such as Login.gov and ID.me. You will see XMS pages as you go through the login process, and sign an annual agreement with XMS. IAL2 (Identity Assurance Level 2) is a federally defined standard (NIST SP 800-63-3) that requires users to prove their identity with high confidence, typically by submitting a government photo ID and a selfie. Login.gov and ID.me are Credential Service Providers used by government agencies which allow users to complete a one-time verification of their identities and have a set of credentials to access multiple government resources across agencies and provide identity verification services. It uses the latest security standards to enable logging in with 2-factor authentication. That is, a user will need a password and another authentication method to access a government resource like HRSA Electronic Handbooks (EHBs), thus keeping sensitive information safe. Login.gov and ID.me manage the primary authentication credentials, identity verification and two-factor authentication.
Helpful Tips
EHBs accounts become inactive if it has been more than 18 months since you last logged in. To reactivate your account, reach out to the EHBs Help Desk. XMS accounts become inactive if it has been more than 60 days since you last logged int. XMS sends reminder emails (from xmshelp@hhs.gov) starting five days before the account is inactivated. Be sure to login before your account is inactivated. For assistance with your account, refer to the XMS help page (https://xms.hhs.gov/help/job-aids/help_pages.html). XMS accounts are terminated after 13 months of inactivity. XMS send reminder emails (from xmshelp@hhs.gov) after 12 months of inactivity. Be sure to login before your account is terminated. If your account is terminated, when you log back into the EHBs a new XMS account is created, and you are prompted to sign the XMS agreement again.

On this page

Additional Resources

Applicant and Grantee Login
1	To access the EHBs, from grants.hrsa.gov, select the Applicant/Grantee card.
2	Review the warning banner and click Ok to continue to the EHBs login page.
3	The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login card, select the applicable Create an Account option if you do not already have an identity verified ID.me or Login.gov account or select Login if you already have an ID.me or Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the EHBs Login Process - Login.gov and ID.me for Applicants, Grantees, Service Providers, Consultants, and TAs wiki help page for more information on ID.me and Login.gov accounts, as well as assistance on how to create one. B. The What's New card displays important information and updates to the EHBs. Select the message or View All to read more. C. The Learning and Other Links card provides helpful links to various HRSA Programs, Funding Opportunities, and the Wiki Help pages. Select a link to view more information on a specific topic. D. The Contact Us card displays contact information and hours for the EHBs Customer Support center.
4	Select Login to access the EHBs.
5	Select Login.gov to log into the EHBs with your Login.gov account OR select Sign in with ID.me to log into the EHBs with your ID.me account.
6	Enter your Login.gov or ID.me Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov or ID.me must match the email address used in the EHBs.
7	Next, enter the two-factor authentication code and click Submit for Login.gov or Continue for ID.me. Note: The page varies based on your authentication method.
8	The first time you log into the EHBs, and annually, you are prompted to sign an agreement with XMS allowing them to share information. Click Agree and Continue for Login.gov or Allow for ID.me to access the EHBs. Once you sign the agreement for the year, you land directly in the EHBs after entering your authentication code and clicking Submit.
9	Based on your EHBs account status after completing two-factor authentication, and signing the XMS agreement if needed, the EHBs page or message you see varies. A. EHBs Home page: If your EHBs account is active and your profile is up to date. B. EHBs Profile page: If you have not reviewed and confirmed your EHBs profile in more than a year. For more information on updating your EHBs profile, refer to the Registration and User Accounts FAQs help page. C. EHBs Registration/Profile Creation page: If you do not have an EHBs account or the email used in Login.gov does not match the email address in the EHBs. For more information on creating an EHBs account, refer to the Registration and User Accounts FAQs help page. D. Disabled account message: If you EHBs account is disabled, reach out the EHBs Help Desk.

Service Provider Login
1	To access the EHBs, from grants.hrsa.gov, select the Service Provider card.
2	Review the warning banner and click Ok to continue to the EHBs login page.
3	The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login card, select the applicable Create an Account option if you do not already have an identity verified ID.me or Login.gov account or select Login if you already have an ID.me or Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the EHBs Login Process - Login.gov and ID.me for Applicants, Grantees, Service Providers, Consultants, and TAs wiki help page for more information on ID.me and Login.gov accounts, as well as assistance on how to create one. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center.
4	Select Login to access the EHBs.
5	Select Login.gov to log into the EHBs with your Login.gov account OR select Sign in with ID.me to log into the EHBs with your ID.me account.
6	Enter your Login.gov or ID.me Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov or ID.me must match the email address used in the EHBs.
7	Next, enter the two-factor authentication code and click Submit for Login.gov or Continue for ID.me. Note: The page varies based on your authentication method.
8	The first time you log into the EHBs, and annually, you are prompted to sign an agreement with XMS allowing them to share information. Click Agree and Continue for Login.gov or Allow for ID.me to access the EHBs. Once you sign the agreement for the year, you land directly in the EHBs after entering your authentication code and clicking Submit.
9	Based on your EHBs account status after completing two-factor authentication, and signing the XMS agreement if needed, the EHBs page or message you see varies. A. EHBs Home page: If your EHBs account is active and your profile is up to date. B. EHBs Profile page: If you have not reviewed and confirmed your EHBs profile in more than a year. For more information on updating your EHBs profile, refer to the Registration and User Accounts FAQs help page. C. EHBs Registration/Profile Creation page: If you do not have an EHBs account or the email used in Login.gov does not match the email address in the EHBs. For more information on creating an EHBs account, refer to the Registration and User Accounts FAQs help page. D. Disabled account message: If you EHBs account is disabled, reach out the EHBs Help Desk.

Consultant/Expert Login
1	To access the EHBs, from grants.hrsa.gov, select the Consultant/Expert card.
2	Review the warning banner and click Ok to continue to the EHBs login page.
3	The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login card, select the applicable Create an Account option if you do not already have an identity verified ID.me or Login.gov account or select Login if you already have an ID.me or Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the EHBs Login Process - Login.gov and ID.me for Applicants, Grantees, Service Providers, Consultants, and TAs wiki help page for more information on ID.me and Login.gov accounts, as well as assistance on how to create one. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center.
4	Select Login to access the EHBs.
5	Select Login.gov to log into the EHBs with your Login.gov account OR select Sign in with ID.me to log into the EHBs with your ID.me account.
6	Enter your Login.gov or ID.me Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov or ID.me must match the email address used in the EHBs.
7	Next, enter the two-factor authentication code and click Submit for Login.gov or Continue for ID.me. Note: The page varies based on your authentication method.
8	The first time you log into the EHBs, and annually, you are prompted to sign an agreement with XMS allowing them to share information. Click Agree and Continue for Login.gov or Allow for ID.me to access the EHBs. Once you sign the agreement for the year, you land directly in the EHBs after entering your authentication code and clicking Submit.
9	Based on your EHBs account status after completing two-factor authentication, and signing the XMS agreement if needed, the EHBs page or message you see varies. A. EHBs Home page: If your EHBs account is active and your profile is up to date. B. EHBs Profile page: If you have not reviewed and confirmed your EHBs profile in more than a year. For more information on updating your EHBs profile, refer to the Registration and User Accounts FAQs help page. C. Disabled account message: If you EHBs account is disabled, reach out the EHBs Help Desk. D. Account not found message: If you do not have an EHBs account, reach out to your HRSA POC to create the account.

Technical Analyst (TA) Login
1	To access the EHBs, from grants.hrsa.gov, select the Technical Analyst card.
2	Review the warning banner and click Ok to continue to the EHBs login page.
3	The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login card, select the applicable Create an Account option if you do not already have an identity verified ID.me or Login.gov account or select Login if you already have an ID.me or Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the EHBs Login Process - Login.gov and ID.me for Applicants, Grantees, Service Providers, Consultants, and TAs wiki help page for more information on ID.me and Login.gov accounts, as well as assistance on how to create one. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center.
4	Select Login to access the EHBs.
5	Select Login.gov to log into the EHBs with your Login.gov account OR select Sign in with ID.me to log into the EHBs with your ID.me account.
6	Enter your Login.gov or ID.me Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov or ID.me must match the email address used in the EHBs.
7	Next, enter the two-factor authentication code and click Submit for Login.gov or Continue for ID.me. Note: The page varies based on your authentication method.
8	The first time you log into the EHBs, and annually, you are prompted to sign an agreement with XMS allowing them to share information. Click Agree and Continue for Login.gov or Allow for ID.me to access the EHBs. Once you sign the agreement for the year, you land directly in the EHBs after entering your authentication code and clicking Submit.
9	Based on your EHBs account status after completing two-factor authentication, and signing the XMS agreement if needed, the EHBs page or message you see varies. A. EHBs Home page: If your EHBs account is active and your profile is up to date. B. EHBs Profile page: If you have not reviewed and confirmed your EHBs profile in more than a year. For more information on updating your EHBs profile, refer to the Registration and User Accounts FAQs help page. C. Disabled account message: If you EHBs account is disabled, reach out the EHBs Help Desk. D. Account not found message: If you do not have an EHBs account, reach out to your HRSA POC to create the account.

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Logging into the EHBs

EHBs Login Process Overview

About XMS, IAL2, Login.gov & ID.me

Helpful Tips

Applicant and Grantee Login

Service Provider Login

Consultant/Expert Login

Technical Analyst (TA) Login