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Overview

The Credentialing and Privileging (C&P) Portal External User Quick Reference Guide is for Federal Tort Claims Act (FTCA) Deemed health centers and those seeking FTCA deemed status. This document provides a guide for the navigation of the key features of the C&P Portal.

FTCA Portals Video:

This Video Explains:

  • How to navigate key features in the C&P Portal.
  • Filter in the C&P Portal 
  • Search in the C&P Portal 
  • Add individuals in the C&P Portal
  • View individuals in the C&P Portal
  • Archiving/Unarchiving Individuals in the C&P Portal
  • Updating details for an existing Individual in the C&P Portal


Navigating to the C&P Portal

1. Login to EHBs. Select Applicant/Grantee.

2.From the Home page, "Click" the Grants tab, The My Grant Portfolio - List page will be displayed, listing all grants registered to the user.

Screenshot Grants tab

3. "Click" on the Grant Folder link for the H80 Grant Number assigned to you on the datasheet.

Screenshot Grant Folder link

4.The Grant Home page for the H80 grant will be displayed.

In the ‘Others’ section of the page, click the FTCA Program link. The FTCA Home page will be displayed.

Screenshot FTCA Program link

5.In the left navigation menu, "Click" the Credentialing and Privileging (C&P) Portal link under the FTCA Overview section

Portal link under the FTCA Overview section. The Credentialing and Privileging – Portal page will be displayed.

Searching in the C&P Portal

1. "Click"  the Search link above the grid, towards the right side of the page. The Basic Search Parameters will be displayed.

Screenshot search link

2.Choose any FTCA ID from the individual’s grid and enter the last 6 digits in the FTCA ID-like field under the Basic Search Parameters, then click the Search button.

You can also search by First Name, Last Name or the Most Recent Credentialing Date of an individual in the grid and enter a range of dates in the From and To fields that include the date you chose.

Note: The grid will be refreshed, and only applicable individuals will be displayed.

 Screenshot Search Filter

Filtering in the C&P Portal

1. In the left navigation menu, "Click" the Credentialing and Privileging (C&P) Portal link under the FTCA Overview section.

The Credentialing and Privileging – Portal page will be displayed.

2. Choose any FTCA ID from the individual’s grid and enter the last 6 digits in the FTCA ID filter textbox below the column heading.

You can also Filter by First Name, Last Name or the Most Recent Credentialing Date of an individual in the grid.

Enter the date (format mm/dd/yyyy) in the Most Recent Credentialing Date filter textbox below the column heading.

Screenshot FTCA ID

3. You can select Yes ’or All from the ‘Is Active’ column filter dropdown.

The grid will be refreshed, and only active individuals will be displayed.

 

Adding new Individuals to the C&P Portal

1. From the Credentialing and Privileging Portal. "Click" the Add New Individual button above the Individuals grid.

The Add Credentialing and Privileging Individual page will be displayed.

Screenshot Add New Individual

2. Enter data for all required fields and attach at least one document. For Most Recent Credentialing and Privileging dates:

    •     Enter a past date outside of the last two years for the Most Recent Credentialing Date. ·
    •     Enter a past date within the last two years for the Most Recent Privileging Date.

Screenshot Most Recent Credentialing and Privileging dates

3. "Click" the Save and Continue button at the bottom right of the page.

Screenshot Save and Continue button

The page will be saved, and you will be returned to the Credentialing and Privileging Portal page.

Note: If you still receive validation errors, fix any issues and click Save and Continue until you are returned to the Credentialing and Privileging Portal page.

Note: For Health Center Federal Tort Claims Act (FTCA) program purposes, all individuals must be credentialed and privileged at least every two years.

3. "Click" the Add New Individual button above the Individuals grid. The Add Credentialing and Privileging Individual page will be displayed.

Screenshot Add New Individual button

4. Enter the same First and Last Name as the individual you just created and enter data for the remaining required fields. For the Most Recent Credentialing and Privileging Dates, enter past dates that are within the last two years.

Then, "Click" the Save and Continue button at the bottom right of the page.

The Matching Individual(s) Found popup will be displayed.

Screenshot Matching Individual(s) Found popup

Note: If you receive any validation messages, fix the errors and "click" Save and Continue until there are no errors and you see the Matching Individual(s) Found popup.

5. "Click" the Add as the New Individual button at the bottom of the popup.

The Credentialing and Privileging – Portal page will be displayed, and the new individual will be displayed in the grid with a different FTCA ID than the first user that you created.

Screenshot Add as the New Individual button at the bottom of the popup

screenshot the new individual will be displayed in the grid

Updating details for an existing Individual in the C&P Portal

1. In the left navigation menu, click the Credentialing and Privileging (C&P) Portal link under the FTCA Overview section.

The Credentialing and Privileging – Portal page will be displayed

 

2. Click the Update link in the Options column for the individual you want to update.

Screenshot Update link in the Options column

3. Update the individual information with the required changes.

"Click" the Save and Continue button at the bottom right of the page.

The Credentialing and Privileging – Portal page will be displayed with a green success message that your Information saved successfully.

 Screenshot individual information

 Screenshot green success message

Archiving/Unarchiving Individuals in the C&P Portal

1. Choose 1 of the individuals from the Grid "click" the dropdown arrow next to Update in the options column for that individual and "click" the Archive link.

An Archive Individual – Confirm popup will be displayed to confirm you want to archive the individual.

screenshot dropdown arrow next to Update in the options column

2. Select Confirm, The Credentialing and Privileging – Portal page will be displayed with a green success message that your Information saved successfully.

The individuals you archived no longer appear at the top of the grid.

Screenshot Select Confirm

 screenshot green success message

3. From the ‘Is Active’ column, select ‘No’ from the dropdown filter. The grid will be refreshed, and only archived individuals will be displayed.

4. "Click" the dropdown arrow next to Update for 1 of the individuals and click the Unarchive link. 

The Unarchive Individual – Confirm popup will be displayed.

The Credentialing and Privileging – Portal page will be displayed with a green success message that your Information saved successfully.

  screenshot green success message

4. From the ‘Is Active’ column, select ‘Yes’ from the dropdown filter. The grid will be refreshed, and only active individuals will be displayed.

Viewing Individual Details

1.From the Credentialing and Privileging – Portal. Choose any individual from the grid, click the dropdown arrow next to Update in the Options column for that individual, and click the View Individual link.

screenshot Update in the Options column

The Credentialing and Privileging Individual Details page will open in a new window. Review the contents of the page, then click the ‘X’ at the top of the page to close the window.

 Screenshot Credentialing and Privileging Individual Details page

Resource and Support

The BPHC Health Center Program Support: 877-974-BPHC (2742); Weekdays from 8:30 AM to 5:30 PM EDT or by clicking the following link BPHC Contact Form and submitting your inquiry.
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