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Contact Us - Grantee

The Grantee Contact Us page provides centralized access to HRSA support resources and displays grant-specific contact information to help grantees quickly connect with the appropriate program and grants management staff. Overall, the Grantee Contact Us page ensures users can efficiently reach both general EHB support and their designated HRSA grant contacts from a single location.


Key Functional Highlights

  • Displays grant-specific contacts dynamically based on the logged-in organization
  • Separates technical support from program/grant management support
  • Provides direct communication channels (phone, email, web link)
  • Organizes information in a structured, easy-to-scan format for efficient access


The Contact Us page can also be accessed from other places.

Page Overview

The page is divided into two primary sections:

  1. Contact Center (General Support)

This section provides system and navigation support information for EHB users, including:

  • Hours of Operation (Eastern Time, Monday–Friday, excluding federal holidays)
  • HRSA Contact Center Phone Number (e.g., 877-GO4-HRSA / 877-464-4772)
  • Link to Contact Us button for submitting support inquiries online
  • Guidance for technical or system-related issues

This ensures grantees can obtain assistance with login issues, system navigation, or technical problems.


  1. Grant Contacts (Grant-Specific Support)

This section lists detailed contact information for each grant associated with the grantee’s organization, including:

  • Organization Name
  • Grant Number
  • Project Officer (PO) – for programmatic questions
  • Grant Management Specialist (GMS) – for financial or administrative questions
  • Direct email links for each assigned contact

This allows grantees to:

  • Quickly identify their assigned HRSA staff
  • Contact the correct individual based on question type (program vs. financial)
  • View multiple grants and corresponding contacts in one consolidated view

Additional Resources 

Contact Us - Consultant

The Consultant Contact Us page provides centralized support information for navigation and system-related inquiries within the HRSA Electronic Handbooks (EHBs), ensuring consultants can quickly access assistance when needed. The page.


This page includes a dedicated Contact Center section outlining support availability and communication channels. Key details include:

  • Hours of Operation: 8:00 a.m. to 8:00 p.m. Eastern Time (ET), Monday through Friday (excluding Federal holidays).
  • Phone Support: A toll-free help desk number (877-Go4-HRSA / 877-464-4772) for immediate assistance.
  • Online Contact Option: A direct “Click here” link that routes users to the web-based contact form for submitting inquiries electronically.


The Contact Us page can also be accessed from other places.

Contact Us – Technical Analyst

The Technical Analyst Contact Us page provides centralized support information for navigation and system-related issues within the HRSA Electronic Handbooks (EHBs). It offers multiple contact methods and clearly outlines when and how to reach the appropriate support team. This page ensures Technical Analysts can quickly reach the appropriate help resources for system access, technical troubleshooting, and EHB-related support needs.


Key Features:

  • Hours of Operation
  • Support is available 8:00 a.m. – 8:00 p.m. Eastern Time (ET).
  • Service is provided Monday through Friday (excluding federal holidays).
  • Phone Support
  • Dedicated support line: 877-Go4-HRSA (877-464-4772) for immediate assistance.
  • External Contact Link
  • A “Click Here” button directs users to an external support contact form or service center for submitting detailed inquiries.
  • Clear Scope of Support
  • Specifies that assistance is for navigation and system-related issues, helping Technical Analysts determine when to use this channel.
  • Consistent Access Path
  • Accessible from the Support menu in the top navigation bar for quick, consistent access across the system.


The Contact Us page can also be accessed from other places.

Contact Us – Service Provider

The Service Provider Contact Us page serves as a centralized support hub, providing key contact information for navigation assistance and system-related inquiries within the HRSA Electronic Handbooks (EHBs).


The page includes a Contact Center section that outlines support availability and communication options. Users can view the Hours of Operation (8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday, excluding Federal holidays), access the dedicated HRSA support phone number (877-Go4-HRSA / 877-464-4772), and use the “Click Here” link to submit inquiries electronically. This ensures Service Providers have multiple support channels—phone and web-based—for timely assistance with system access or functionality issues.


The Contact Us page can also be accessed from other places.

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