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External EHBs Login Process Overview |
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This page provides details for Applicants, Grantees, Service Providers, Consultants, and Technical Analysts to login to the HRSA Electronic Handbooks, EHBs. |
Helpful Tips! |
EHBs accounts become inactive if it has been more than 18 months since you last logged in. To reactivate your account, reach out to the EHBs Help Desk. IMPORTANT!! XMS account inactive after 60 days. link help pages: https://xms.hhs.gov/help/job-aids/help_pages.html . xmshelp@hhs.gov get email reminders starting 5 days out so it doesn't get inactivated. terminate account after 13 months of inactivity. receive emails from xmshelp@hhs.gov after 12 months of inactivity and will see the XMS agreement to share info when you go to log in again |
Applicant and Grantee | ||
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1 | To access the EHBs, from grants.hrsa.gov select the Applicant/Grantee card. | |
2 | Review the warning banner and click Ok to continue to the EHBs login page. | |
3 | The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login.gov card select Create Login.gov Account if you not already have a Login.gov account, or select Login if you already have a Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the Creating a Login.gov help page for assistance creating a Login.gov account. B. The What's New card displays important information or updates to the EHBs. Select the message or View All to read more. C. The Learning and Other Links card provides helpful links to various HRSA Programs, Funding Opportunities, and the Wiki Help pages. Select a link to view more information on a specific topic. D. The Contact Us card displays contact information and hours for the EHBs Customer Support center. | |
4 | Select Login to access the EHBs. | |
5 | Enter your Login.gov Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov must match the email address used in the EHBs. | |
6 | Next, enter the two-factor authentication code and click Submit. Note: The page varies based on your authentication method. | |
The first time you log into the EHBs, and annually, you are prompted to sign an agreement with XMS allowing them to share information. Click Agree and Continue to access the EHBs. Once you sign the agreement for the year, you land directly in the EHBs after entering your authentication code and clicking submit. | ||
Based on your EHBs account status, after completing two-factor authentication, and signing the XMS agreement if needed, you will land on different pages in the EHBs. A. EHBs Home page: If your EHBs account is active and profile is up to date. B. EHBs Profile page: If you have not reviewed and confirmed your EHBs profile in more than a year. For more information on updating your EHBs profile, refer to the Registration and User Accounts FAQs help page. C. EHBs Registration/Profile Creation page: If the email used in Login.gov does not match the email address in the EHBs. For more information on creating an EHBs account, refer to the Registration and User Accounts FAQs help page. D. Disabled account message: If you EHBs account is disabled, reach out the EHBs Help Desk. | ||
Service Providers | ||
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To access the EHBs, from grants.hrsa.gov select the Service Provider card. | ||
Review the warning banner and click Ok to continue to the EHBs login page. | ||
The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login.gov card select Create Login.gov Account if you not already have a Login.gov account, or select Login if you already have a Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the Creating a Login.gov help page for assistance creating a Login.gov account. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center. | ||
Select Login to access the EHBs. | ![]() | |
Enter your Login.gov Email Address and Password, and click Sign in. Important Note: Remember the email address used for Login.gov must match the email address used in the EHBs. | ||
Consultant/Expert | ||
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To access the EHBs, from grants.hrsa.gov select the Consultant/Expert card. | ||
Review the warning banner and click Ok to continue to the EHBs login page. | ||
The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login.gov card select Create Login.gov Account if you not already have a Login.gov account, or select Login if you already have a Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the Creating a Login.gov help page for assistance creating a Login.gov account. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center. | ||
Select Login to access the EHBs. | ||
2. if all of the above but annual agreement not signed and profile not up to date, then will see annual agreement page to sign and then profile page to continue/review. then get to homepage 3. if annual agreement is signed but profile not up to date, then will just see profile page 4. if profile up to date but not annual agreement, will just see annual agreement 5. Disabled account - will see error message, reach out to help desk 6. if account not found, will see error message then reach out to HRSA POC to get account created | ||
Technical Analysts (TAs) | ||
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To access the EHBs, from grants.hrsa.gov select the Technical Analyst card. | ||
Review the warning banner and click Ok to continue to the EHBs login page. | ||
The EHBs login page allows you to access the EHBs, contains helpful links, and important updates. A. From the Login.gov card select Create Login.gov Account if you not already have a Login.gov account, or select Login if you already have a Login.gov account and are ready to access the EHBs. Helpful Tip! Refer to the Creating a Login.gov help page for assistance creating a Login.gov account. B. The Other Links card provides helpful links to view Browser Requirements, the Wiki Help pages, and Other EHBs Portals. Select a link to view more information on a specific topic. C. The Contact Us card displays contact information and hours for the EHBs Customer Support center. | ||
Select Login to access the EHBs. | ||